In this article, you can find important information regarding our product processing and shipping information to include the topics listed in the catalog (hyperlinked to the appropriate section for ease of access).
Processing Your Order
Depending on your ordered item, the processing/tailoring time will differ slightly.
Ready-To-Ship Dresses
Most of our products is Ready-To-Ship, meaning these items are in stock and ready to be shipped. They usually take less than 48 hours to process before shipping.
Made-To-Order Dresses & Custom Size Dresses
Some of our products are Made-to-Order, meaning that we only begin sewing them once an order has been confirmed. It can take a few weeks for us to finish making an item before it can be shipped.
Tailoring time differs from category to category. Please refer to the table below for the estimated tailoring times.
Shipping Information
Shipping time differs for different places. Please refer to the table below for shipping method options, shipping time, and estimated minimum shipping costs. Kindly note that the actual shipping fee will be displayed on the checkout page and is determined by the items in your order.
| Main Country/Region | Shipping Method | Shipping Cost | Shipping Time |
| United Kingdom United States Ireland pain France Australia Canada |
Standard Shipping | From £7.99 FREE SHIPPING ORDERS £70+ |
4-10 business days |
| Express Shipping | From £18 | 4-7 business days | |
| Germany | Standard Shipping | From £7.99 FREE SHIPPING ORDERS £70+ |
7-10 business days |
We work hard to ensure every package is delivered on time and in good condition, but once the package leaves our facilities we have little control over what happens to the package.
We are not responsible for lost or stolen packages, but we are happy to see what we can do to help if something goes wrong in transit.
Track Your Order
Please click the following link to check the delivery status of your order.Track Your Order